Terms & Conditions – DrapeDiva
Welcome to DrapeDiva, where every drape tells a story of grace, culture, and timeless elegance. 🌸 By choosing to shop with us, you agree to the following terms & conditions that ensure a smooth and royal shopping experience.
General Guidelines
By browsing or shopping on our website, you agree to abide by our policies and respect our brand’s ethos.
All photographs, product descriptions, designs, and content on DrapeDiva are our intellectual property. Any reproduction or misuse without permission is strictly prohibited.
Our platform is meant for customers aged 18 years and above(or under guardian supervision.
Placing Orders & Payments
Every order placed on DrapeDiva is treated with care and processed only after successful payment.
We accept payments through trusted and encrypted gateways to keep your transactions safe and stress-free.
In case of technical errors or failed transactions, you may retry or contact our customer support for assistance.
Prices displayed are final and inclusive of applicable taxes, unless stated otherwise.
Shipping & Delivery
Your outfit of dreams will be shipped with love and care. 💙 Delivery timelines may vary depending on location and availability.
Once shipped, tracking details will be shared via SMS/email.
While we strive to deliver on time, DrapeDiva will not be liable for delays due to courier issues, natural calamities, or incorrect addresses provided by customers.
Shipping charges (if applicable) will be mentioned during checkout.
Returns, Exchanges & Cancellations
We believe in delivering quality that matches your expectations. However, if you are not satisfied, returns/exchanges can be requested within 7 days of delivery.
Items must be unused, unwashed, and returned in their original packaging with tags intact.
Cancellation requests can only be made before the product is dispatched.
Customized pieces, stitched blouses, and sale/discounted items are not eligible for return or exchange.
Product Details & Authenticity
Each piece at DrapeDiva is carefully curated, and we strive to display accurate details, measurements, and colors.
Slight variations in shade may occur due to photography, lighting, or screen resolutions – after all, true beauty is even more stunning in person. ✨
Privacy & Protection
Your trust means the world to us. We collect only essential details (like your name, address, and contact info) to process and deliver your order.
All personal data is protected and will never be shared with third parties without your consent.
Payments are handled through secure gateways to ensure complete safety.
Our Responsibility & Limitation
While our fabrics and outfits are crafted with utmost care, DrapeDiva is not liable for damages, losses, or mishaps arising from misuse of our products.
Our liability is limited strictly to the value of the item purchased.
Policy Updates
Just like fashion evolves, so may our terms. Any updates to our policy will be reflected here.
Continued use of our website means you accept the revised terms.
Contact Us
For any assistance, queries, or concerns – our team is always here for you. Reach us at:
📧 [Hello@drapediva.in] (mailto : support@drapediva.in)
📍 Based in India, delivering elegance across the nation.
With love, drapes & divinity,
Team DrapeDiva👑✨